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Omni-Channel Customer Support
At Ants, we specialize in building support teams that prioritize customer care. Our approach is simple: your clients are our customers, and we value each one as a precious asset. Our team-building expertise is unmatched, so you can trust us to provide the best support available.
We are experienced in
Voice Multilingual support
Our outsourcing customer support services cater to clients who prefer traditional communication channels, providing professional voice support in 34 languages for their customers. With our expertise, we ensure that customers receive high-quality assistance and achieve satisfaction. Our services are designed to meet the unique needs of each client, providing a personalized approach that sets us apart from the competition.
Live Chat Multilingual support
Live Chat support is now the preferred communication channel for customer service, whether it's through an app, messenger, or website. We specialize in providing high-quality Live Chat support with our team of skilled agents available 24/7. Our rigorous selection process includes text writing speed tests and quality checks to ensure our agents are 100% proficient. This guarantees our clients receive top-notch support from our expert team.
Email Multilingual support
Our multilingual Email customer support team is primed and ready to begin. We can help you define an agent profile and establish SLAs for your industry, based on a cost/benefit approach. Choose our team at Ants for your email customer support needs and experience the benefits of working with us. Our expert team is committed to providing top-quality support, tailored to the unique needs of your business.
Social Media Multilingual support
Your social media customer support is a public reflection of how you communicate with your customers. Let our skilled team increase your customer base through expert social media support. We specialize in providing top-notch social media customer support that is tailored to your business's unique needs. With our expertise, your customers will receive timely and professional assistance, leading to increased satisfaction and a positive image for your brand. Choose our team for superior social media customer support that sets you apart from the competition.
Technical Multilingual support
Technical support is often dedicated as a separate department for consulting both internal and external customers. At Ants, we specialize in building Tier 1 and Tier 2 support lines to become your trusted technical support outsourcing partner. Our expert team is equipped to handle all technical issues, providing timely and efficient solutions that meet your customers' needs. Choose our team for top-quality technical support that exceeds your expectations.
Amazon Seller's Customer support
Navigating the competitive landscape of Amazon can feel like a battle. At Ants, we understand the challenges that come with building a reliable customer support line for sellers. Let our experienced team share our knowledge and provide expert assistance to build your customer support line. By relying on Ants, you can increase customer satisfaction and grow your revenue, giving you a competitive edge in the Amazon marketplace. Choose our team at Ants for superior customer support that delivers results.
We know how to work with
Industries We Serve
Our Price Includes:
Agent Salary and Incentives
Choose Ants for a motivated team and attractive pay. Invest in Quality and trust us for skilled professionals.
Support Team Salary and Incentives
Our supervision, training, KPI control, and reporting teams are customizable to your needs. You have control over administration team costs and size.
Account manager
All our clients receive a specific contact person with proven experience in your industry
Admin Cost
Price includes bank commission and accounting costs.
Soft and Hardware
We'll define all required software and hardware during negotiation. Clients only pay for resources dedicated to the project.
Company Commission and Taxes
Choose Ants for the best option. We have no tariff margin policy and provide qualitative omni-channel services to all companies.
Tell us about your project